Refund & Cancellation Policy
Refund & Cancellation Policy — Topspells USA / Baba Ali
Effective Date: 2024. This policy governs all spiritual consulting and ritual casting services provided by Baba Ali through topspellsusa.com and related contact channels.
Our Core Commitment
Baba Ali’s refund policy is one of the clearest ways he distinguishes his practice from fraudulent spiritual practitioners. Scammers do not offer refunds — ever. Baba Ali’s written refund commitment is part of every client agreement and has been honored for 33 years of professional practice.
What You Pay For
Clients of Baba Ali pay for ritual materials only — the physical herbs, candles, sacred oils, ceremonial items, and spiritual offerings required to perform your specific casting. Baba Ali does not charge for his spiritual gifts, his time, or his ancestral connection, as doing so would violate the customs of his sacred tradition.
Refund Schedule
Before Casting Begins
Full refund (100%) of material costs if you cancel before Baba Ali has prepared the ritual materials and begun the casting. Contact him as soon as possible if you wish to cancel — the preparation phase can begin within 24 hours of payment confirmation for standard castings.
After Casting Begins — No Results After 30 Days
Partial refund (50%) of material costs if: (1) the casting has been completed, (2) a recast has been performed at no additional cost, and (3) no measurable results have been achieved within 30 days of the casting start date. To claim this refund, contact Baba Ali at or before the 30-day mark to confirm the outcome and initiate the refund process.
No Refund Situations
Refunds are not available in the following circumstances:
- Client changes their mind after the casting has been completed and results have been achieved
- Client fails to follow the behavioral and spiritual preparation instructions provided
- Client contacts the target in ways that directly counteract the spiritual work (sending aggressive or needy messages during the casting period)
- Client misrepresents the situation in a way that affects the casting approach
- Client requests a refund after the 30-day window has closed
Cancellation Process
To cancel before a casting begins or to initiate a refund claim after the 30-day window, contact Baba Ali via:
- Phone/WhatsApp: (210) 651-2737
- Email: [email protected]
Refunds are processed within 3–5 business days via the original payment method. For payment methods that do not support direct refunds (Western Union, some money transfer services), alternative refund arrangements will be made.
Frequently Asked Questions
How long does refund processing take?
Refunds are initiated within 2 business days of a confirmed refund request and typically appear in your account within 3–5 business days depending on your payment method.
What counts as “measurable results”?
Results are defined as meaningful movement toward your stated goal — your target reaching out, a significant softening of their position, a reversal of a legal proceeding, or direct reunion depending on the casting type. Minor signs (dreams, synchronicities) typically indicate the work is active but full manifestation has not occurred; these cases are assessed individually and a recast is typically offered before a refund is considered.
What if I’m not satisfied but can’t point to a specific failure?
Contact Baba Ali directly. He takes client satisfaction seriously and will work with you to assess the situation honestly and find a fair resolution. His goal is for every client to feel that the material cost investment was worthwhile regardless of the specific outcome.