Privacy Policy
How TopSpells USA collects, uses, and protects your personal information.
TopSpells USA (“we,” “our,” “us”) operates at topspellsusa.com. We are committed to protecting your privacy and handling your personal information with the utmost discretion. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
Information You Provide Directly
When you contact us, book a consultation, or purchase a service, we may collect:
- Your name and the name of persons involved in your situation
- Email address, phone number, and mailing address
- Date of birth (yours and the person you are seeking casting for)
- Details about your personal situation as provided during consultations
- Payment information (processed through secure third-party payment processors)
- Communications with us via email, phone, WhatsApp, or our website forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, and device information
- Pages visited and time spent on the site
- Referring website or search query
2. How We Use Your Information
We use your information to:
- Provide spell casting services and conduct consultations
- Communicate with you about your casting, including follow-up check-ins
- Process payments securely
- Respond to your inquiries and provide customer support
- Improve the quality of our services
- Comply with legal obligations
We do not use your personal information to send unsolicited marketing emails, sell to advertisers, or share with other spiritual practitioners.
3. Storage & Security
Client intake information, consultation notes, and case records are stored offline in an encrypted format accessible only to Baba Ali. Digital communications (email, WhatsApp) are stored on password-protected, encrypted devices.
No client information is stored on shared cloud infrastructure or accessible by third-party staff. We implement reasonable physical and digital security measures appropriate to the sensitivity of the information involved.
4. Third-Party Sharing
We do not sell or rent your information. We may share information only:
- With payment processors (e.g., Stripe, PayPal) to complete transactions — they receive only what is necessary for payment processing
- When required by law, court order, or law enforcement request
- To protect the rights, safety, or property of TopSpells USA or others
5. Cookies
Our website uses minimal cookies necessary for basic site functionality (e.g., session management). We do not use advertising cookies or cross-site tracking. You may disable cookies in your browser settings; this may affect some site functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and service obligations)
- Withdraw consent to processing where consent is the legal basis
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@topspellsusa.com.
7. Data Retention
We retain client records for the duration of active service and for 90 days after the service concludes, unless a longer period is required by law. After this period, client case files are securely destroyed. Anonymized outcome data (with no personally identifiable information) may be retained for statistical purposes indefinitely.
8. Children’s Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us immediately.
9. Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
Questions about this Privacy Policy or your personal data:
- Email: hello@topspellsusa.com
- Phone: (210) 651-2737
- Address: Houston, Texas, USA